Order Return
If the customer wants to return the order post receiving it, they have 7 days post the Delivery Time. The first complaint needs to be raised within 24-48 Hours. Once we receive a return request our team will go through the request, if the order delivered to you is damaged, defective, has a printing error, printing error,
We request you to please review the product, read product description and choose colour and Size carefully before placing an order.
Return/Refund is not available if the customer wants to return the order post receiving it for no apparent reason, except having changed His/her mind.
Refund Policy
A lot of hard work goes into making the products that we offer, all products are made to order, our design and manufacturing team works hard on all the products, however, we have a human team at work, so there is always a margin of error, in our case, the error percentage happens to be low (0.02%). We have a simple refund policy that is drafted to ensure the best interest of both parties involved.
Refund is provided if the product is returned to us within 7 Days in its original condition(s) to customers who have received wrong/damaged product. We have a ‘no’ question asked return for customers who have received wrong, damaged or an incomplete order from our end.
If the customer changes his mind to keep the product or if the customer wants to return the product for any reason other than the product being damaged or defected, refund will not be issued.
‘Made to order’ products are not applicable for replacement/refund. These are products which are not in stock but are printed on order. Kindly choose the sizes carefully.
Refund, if approved, will be issued in the form Of “Store Credits”
If the received product is damaged or defected or if the order is incomplete, the refund shall be credited into your source account within 7 days through NEFT. For further information, please feel free to reach us at ‘3strangertrader@gmail.com’.